We Combine Industry Best Practices with Site-specific Customization

Our proven processes strive to eliminate human error and drive efficiency and effectiveness. We leverage decades of best practices from the nation’s most sophisticated critical facilities using the standards and benchmarks established by Uptime Institute and their governance program. Our unique process and continuous improvement framework allow us to handle the most complex regulated and compliant critical facilities.

“The BCS model set them apart from providers that are constrained by complex overhead and margin layering.”

BCS Solutions

How We Work

Site Specific

  • Best-in-class SOP, MOP and EOPs
  • SLA assessment and benchmarking
  • Site-specific and asset-specific solutions

BCS Operations Playbook

  • Leverages Fortune 500 best practices
  • Compass site-specific supplement
  • Oversight by BCS Corporate Technical Services Group
  • Ongoing revisions and updates


  • Managed through collaborative platform (Teamwork Projects)
  • Transition checklist (~320 items)
  • Pre-transition / Go-Live / Post timelines

Reporting & Optimization

  • Engineering peer reviews
  • Process and workflow auditing and reviews
  • BCS CriticalWorksTM

Steady-State Operation

  • Client-specific SLAs
  • Account management
  • Client renewal process
BCS Proven Processes

Performance-based BCS Operation Playbook

Best-in-class SOPs, MOPs and EOPs

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